Shipping Policy


Your order will be delivered to you within 3-7 business days. If there is a delay in processing your order for some reason, we will let you know by email.

We do not offer International shipping to all countries at this time. If you would like something delivered outside of the US and you are having a problem placing your order, please email our customer care at and we will see if we can work it out. 

Any orders with a preorder item are held until the entire order can be fulfilled. If you need non-preorder items sooner, please make separate orders.

If you need an item for an event or by a specific date, please email us and advise us of your special request. We can arrange a local pickup or if it needs to be shipped, we can look at the best options. We will do our best to keep an eye on your target date and keep you informed. Because of the current Covid situation, there are sometimes unexpected delays or cancellations in our vendor shipments. If we have your special request on our radar, we can keep you posted.  

Coco McCall Shop is not responsible for carrier delays, theft, lost or stolen orders. It is your responsibility to make sure you have a secure location for delivery.